Returns & exchange

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange within 14 days of receiving your items.

Return Conditions

To be eligible for a return or exchange:

• Items must be unused and in original condition

• Products must be in their original packaging

• Proof of purchase or order number is required

Please note that used items, opened consumables, or clearance items may not be eligible for return.

Return Process

1. Contact our customer support team with your order number and reason for return.

2. Our team will review your request and provide return instructions.

3. Once the returned item is received and inspected, we will process your refund or exchange.

Refunds

Approved refunds will be issued to the original payment method. Processing time may take 3–7 business days depending on your payment provider.

Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Original shipping fees are non-refundable.

If you have any questions, please contact our support team and we will be happy to help.